Terms & Conditions

Welcome to Bake FloraG. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.

1. Acceptance of Terms

By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Delivery Policy, Refund & Cancellation Policy, and Replacement Policy.

2. Products & Services

Bake FloraG offers cakes, flowers, gift hampers, sweets, dry fruits, plants, celebration combos, and other gifting products through its online platform.

All products displayed on the website are subject to availability. We reserve the right to modify, discontinue, or replace products without prior notice.

3. Product Representation

Product images displayed on the website are for reference purposes only. Since cakes, flowers, bouquets, gift hampers, and other products are handcrafted, slight variations in design, decoration, packaging, flower shades, wrapping materials, and presentation may occur.

Such variations shall not be considered defects or grounds for replacement or refund.

4. Pricing

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice. However, once an order has been successfully placed and confirmed, the price applicable at the time of purchase will remain valid for that order.

5. Order Acceptance

An order is considered accepted only after successful payment confirmation and order processing by Bake FloraG.

We reserve the right to decline, cancel, or limit any order in cases including but not limited to:

Product unavailability
Pricing errors
Incorrect customer information
Suspected fraudulent activity
Technical errors

6. Delivery

Delivery services are available only in serviceable locations. Customers are responsible for providing accurate delivery details, including recipient name, address, pincode, landmark, and contact number.

While we make every effort to deliver within the selected delivery slot, exact delivery times cannot be guaranteed due to traffic conditions, weather disruptions, local restrictions, or other unforeseen circumstances.

7. Customized & Personalized Orders

Customized cakes, personalized gifts, printed items, special decorations, and other made-to-order products are prepared specifically according to customer instructions.

Once production has begun, such orders cannot be cancelled, modified, exchanged, or refunded except in cases where an error is caused by Bake FloraG.

8. Customer Responsibilities

Customers agree to:

Provide accurate and complete information.
Review order details before submission.
Ensure availability of the recipient during delivery.
Use the website only for lawful purposes.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, designs, product descriptions, and branding elements, is the property of Bake FloraG and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, or distribution of website content is prohibited.

10. Limitation of Liability

Bake FloraG shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our maximum liability, if any, shall not exceed the value of the order placed by the customer.

11. Third-Party Services

Our website may use third-party services including payment gateways, logistics providers, communication platforms, and analytics tools. Bake FloraG is not responsible for interruptions or issues arising from third-party services beyond our control.

12. Privacy

Customer information is collected, stored, and processed in accordance with our Privacy Policy. By using our website, you consent to such collection and use of information.

13. Changes to Terms & Conditions

Bake FloraG reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this website and will become effective immediately upon publication.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the competent courts.

Bake FloraG

Where Every Gift Tells a Story.